Sales conditions

All the objects on sale are guaranteed as described. 
The items can be restituited within a max limit of 10 (ten) days when they do not corresponfd to the conditions in which they are described in the web site. We Will carry out in this case a refund of the selling amount if the object is restituted in the very same conditions as shipped and delivered and packed with extreme care.

After the 10 days from the purchase we do not accept complaints on the received products. Shipment costs (including the shipping back of the purchased objects) are always on the buyer's responsibility except on agreement in written form. Any custom cost is on the buyer responsibility except on agreement in written form. 

The goods with a value equal or above 500.-. CHF Will be delivered with insured mail.
All the objects Will be delivered with maximum care and attention. Notwithstanding this, a risk exist that during the transport, the good can suffer damages and the risk is fully on the buyer's charge.

We accept the following terms of payment:

•International Bank transfer

After the check-out the buyer Will receive a confirmation for the total costs, included packaging, shipment and insurance within 3 working days.

Prices are reported in the website and can be subject to changes without previous notification. All purchases are related to the effective availability of the object.

Please contact us via email for any information at the following email address: info@dioscoridea.com
For any dispute or complaint the only forum is the one in Lugano (Switzerland).